Sales Policy for Friendpariz
Effective Date: December 2, 2024
At Friendpariz, we are committed to providing high-quality automotive accessories and delivering an exceptional shopping experience for all of our customers. This Sales Policy outlines the terms and conditions for purchasing products from our website, including order processing, pricing, and payment methods. By purchasing from Friendpariz, you agree to the terms of this Sales Policy.
1. Order Placement
When you place an order on our website, you are offering to purchase products subject to the terms and conditions set forth in this Sales Policy. All orders are subject to availability, and we reserve the right to refuse or cancel an order at our discretion. You will receive an order confirmation email once your order has been successfully placed. However, this email is not a guarantee that your order will be processed.
2. Product Availability and Pricing
We make every effort to ensure that the products listed on our website are available and accurately described. However, inventory levels may change, and there may be times when a product is temporarily out of stock. In such cases, we will notify you as soon as possible and offer an alternative product, backorder option, or refund.
All prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to update prices, promotions, and offers at any time, but these changes will not affect orders that have already been processed and confirmed.
3. Payment Methods
We accept the following payment methods for purchases made on our website:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other secure online payment methods as may be offered
Payment for your order will be processed when your order is placed. By providing your payment information, you confirm that the payment details are valid and correct.
4. Sales Tax
Sales tax will be charged on orders based on the applicable state and local tax rates. The applicable tax will be calculated during the checkout process and added to the total order amount. Customers are responsible for any taxes, duties, or other charges imposed by local or state authorities.
5. Order Confirmation and Processing
Once your order is received, we will send you an order confirmation email containing the details of your purchase. After the payment is confirmed, we will begin processing your order. This may include packaging, shipping, and ensuring the items meet our quality standards before they are dispatched.
Order processing time: Orders are typically processed within 1–2 business days, excluding weekends and holidays. During peak shopping seasons or promotional periods, processing times may be slightly longer.
6. Shipping and Delivery
We offer several shipping options based on your location. The estimated delivery time will depend on the shipping method you select during checkout. Shipping fees are calculated based on the weight, size, and destination of the items in your order.
Once your order has shipped, you will receive an email with tracking information, so you can monitor the progress of your delivery. Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather delays or courier issues.
Shipping Methods:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- International Shipping (varies by destination)
7. International Orders
Currently, we offer international shipping to select countries. International customers are responsible for any additional customs duties, taxes, or import fees associated with their order. These charges are not included in the total cost at checkout and will be collected by the delivery carrier upon arrival.
For international orders, please note that delivery times may vary based on your location and the shipping method selected. You will be provided with a tracking number to monitor the status of your order.
8. Order Cancellations
Once an order is placed and payment is processed, it is generally not possible to cancel or modify the order. However, if you need to cancel your order for any reason, please contact us as soon as possible at [email protected] or (920) 596-2314. If the order has not yet been processed or shipped, we will do our best to accommodate your request.
If the order has already been shipped, you will need to follow our Returns and Refunds Policy to return the product.
9. Refunds and Returns
If you are not completely satisfied with your purchase, we offer a 30-day return window to initiate a return. Please refer to our Refund and Returns Policy for detailed instructions on how to return items, obtain a refund, or exchange products.
Refunds will be issued to the original payment method, excluding any shipping fees. If your product is defective or was shipped incorrectly, we will cover return shipping costs. For more information, please see our Refund and Returns Policy.
10. Product Warranty
Many of the products we sell come with manufacturer warranties. If your product is defective or does not meet quality standards, you may be eligible for a replacement or repair under the terms of the manufacturer’s warranty. Please contact us at [email protected] for warranty-related claims, and we will assist you in filing a claim with the manufacturer.
11. Customer Responsibility
It is your responsibility to ensure that the products you purchase are suitable for your vehicle. We strongly recommend verifying product compatibility with your car’s make, model, and year before placing an order. If you have questions about a product, our customer service team is happy to assist you.
12. Limitation of Liability
Friendpariz is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of products purchased from our website. We are not responsible for any damages or injuries caused by the installation or improper use of any products sold.
13. Changes to This Sales Policy
We reserve the right to update or modify this Sales Policy at any time. When changes are made, the updated policy will be posted on this page with a revised Effective Date. We encourage you to review this policy periodically for any updates or changes.
14. Contact Us
If you have any questions or concerns about our Sales Policy or need assistance with your order, please contact us:
Street: 6001 County Rd N #BB, Manawa, Wisconsin(WI), 54949
Phone number: (920) 596-2314
Email: [email protected]
Website: https://friendpariz.com/